IT Support Engineer - Europe - Linux SQL H/F - 06

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I'm recruiting for a fast growing international Fintech, an IT Support Specialist Europe - Linux SQL H/F based in Sophia Antipolis.

Are you proficient in complex SQL queries and basic Linux commands?

Do you enjoy working with demanding clients ?

Do you like working in an international environment?

Do others say you're smart?

I think this job is perfect for you!

YOUR MISSION

Joins a team consisting of 3 Back End Developers, 1 Technical BA and your partner Support Engineer in Valbonne.

You also work with ten colleagues based in Hong Kong.

With your partner,from France, you support clients located all over Europe (bank, trading company, investment fund, ...).

What you are going to do

- Level 1 / Level 2 technical support for users (bankers, traders, ...),

- Resolve technical incidents with SQL queries and scripting ,

- Install and configure IT equipment,

- Participate in the continuous improvement of support processes,

- Ensure the follow-up of incidents and support requests until their complete resolution,

- Document you will work in a production environment.

Technical environment: Linux, Windows, SQL, Confluence, Python